FAQ
1. Q: What is delivery time?
A: We ensure swift delivery within just 7 working days for orders under 10 pieces. Larger quantities are efficiently managed and delivered within 25 days.
2. Q: What kind of batteries can we choose?
A: Our products come with a standard lead acid battery, but for those seeking enhanced performance and longevity, a lithium battery is an available option.
3. Q: What is warranty of products?
A: We stand by our products with a comprehensive 1-year warranty. Should any issues arise within this period, we provide new replacement parts at no cost (excluding consumables and wear parts). Enjoy peace of mind with our full coverage during the warranty period.
4. Q: Does your company accept custom made in OEM/ODM mode?
A: Absolutely! We offer flexible OEM and ODM services. We invite you to explore the exciting opportunity of becoming our esteemed distributor or agent.
5. Q: What should I consider when I choose floor sweeper?
A: Consider factors like floor type (cement, epoxy, tile, ceramic), area size (5000, 8000, 10000m2), and materials to be cleaned (leaves, rocks, cigarette butts, paper, nails). Also, decide on the operation mode: hand push or ride-on.
6. Q: How do you control your product quality?
A: Our premier cleaning machines adhere to stringent ISO and CE quality standards. Each production step is overseen by expert engineers, and a dedicated quality control team ensures excellence.
7. Q: Do you test all your goods before delivery?
A: Indeed, we conduct thorough 100% testing of every unit before dispatch to guarantee unmatched quality and reliability.
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