FAQ
1. Q: What is delivery time?
A: For an order of less than 10 pieces, expect delivery within an efficient 7 working days. Larger orders can be fulfilled within a swift 25 days.
2. Q: What kind of batteries can we choose?
A: Choose versatility with our standard lead-acid battery or opt for the cutting-edge lithium battery as an optional upgrade.
3. Q: What is warranty of products?
A: Each product comes with a robust 1-year guarantee. Any issues within this period are covered, and we will provide new parts at no cost (excluding consumables and wear parts). Rest assured, if it's under warranty, you're fully covered.
4. Q: Does your company accept custom made in OEM/ODM mode?
A: Absolutely! We embrace innovation with our OEM and ODM services. We also invite you to explore distributor/agent opportunities with us.
5. Q: What should I consider when I choose floor sweeper?
A: Key factors include floor type (cement, epoxy, tile, ceramic), area size to clean (5000, 8000, 10000m2), materials to be cleaned (leaves, rocks, cigarette butts, paper, nails), and your preference in operation mode (hand push or ride on).
6. Q: How do you control your product quality?
A: Our quality control is meticulous: Our cleaning machines conform to ISO and CE standards, each step crafted by expert engineers, and supported by a dedicated QC team.
7. Q: Do you test all your goods before delivery?
A: Indeed, we ensure 100% performance testing on all products prior to delivery, guaranteeing only the best reach you.
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