FAQ
1. Q: What is delivery time?
A: For orders of less than 10 pieces, expect swift delivery within just 7 working days. Larger orders will arrive in no more than 25 days, ensuring timely service every time.
2. Q: What kind of batteries can we choose?
A: Our standard offering features robust lead acid batteries. For those seeking alternative power solutions, the advanced lithium battery option is also available.
3. Q: What is warranty of products?
A: All our exceptional products come with a comprehensive 1-year guarantee. Should any issue arise within this period, we will promptly dispatch new replacement parts at no extra cost, excluding consumables and wear items. If within warranty, enjoy complete peace of mind.
4. Q: Does your company accept custom made in OEM/ODM mode?
A: Absolutely! We gladly accommodate custom manufacturing in both OEM and ODM modes. We invite you to explore the exciting opportunities of becoming our valued distributor or agent.
5. Q: What should I consider when I choose floor sweeper?
A: Key considerations include the type of floor surfaces (cement, epoxy, tile, ceramic, etc.), the size of the cleaning area (ranging from 5,000 to 10,000m2), the nature of debris (leaves, rocks, cigarette butts, paper, nails, etc.), and your preferred operation mode (hand-push or ride-on).
6. Q: How do you control your product quality?
A: Our products adhere to the stringent ISO quality and CE system standards. Each phase of production is meticulously overseen by a dedicated engineer, and our products are scrutinized by a professional Quality Control team to ensure superior quality.
7. Q: Do you test all your goods before delivery?
A: Indeed, we rigorously test each and every product with a 100% testing protocol before dispatch, guaranteeing that you receive only the highest quality goods.
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