FAQ
1. Q: What is delivery time?
A: For orders of fewer than 10 pieces, we promise a swift delivery within 7 working days. Larger order quantities are meticulously handled to ensure delivery within 25 days.
2. Q: What kind of batteries can we choose?
A: Our standard battery is a reliable lead acid type, though for those seeking advanced technology, an optional lithium battery is available.
3. Q: What is warranty of products?
A: We stand behind our products with a robust 1-year guarantee. Should any issues arise within this period, we will promptly provide new replaceable parts at no cost, excluding consumables and wearing parts. Everything is covered free of charge during the warranty.
4. Q: Does your company accept custom made in OEM/ODM mode?
A: Absolutely, we embrace customization through OEM and ODM modes. We warmly welcome discussions to explore the exciting potential of becoming our distributor or agent.
5. Q: What should I consider when I choose floor sweeper?
A: Key considerations include your floor types like cement, epoxy, tile, or ceramic; the size of the cleaning area, perhaps 5000, 8000, or even 10000m2; the nature of debris such as leaves, rocks, cigarette butts, paper, or nails; and the preferred operation mode, whether hand push or ride-on.
6. Q: How do you control your product quality?
A: Our stringent quality control begins with adherence to ISO quality and CE system standards. Each production step is overseen by a dedicated engineer, bolstered by our expert Quality Control team ensuring excellence at every stage.
7. Q: Do you test all your goods before delivery?
A: Yes, indeed. We conduct thorough 100% testing on all goods before they leave our facility, guaranteeing their readiness and quality.
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