FAQ Section: Discover Answers to Your Questions with Ease!
1. Q: What is the delivery time for your products?
A: We offer swift delivery! For orders under 10 pieces, expect your shipment within a swift 7 working days. Larger orders will be efficiently processed and dispatched within 25 days.
2. Q: What types of batteries are available?
A: Choose the power that suits you! Our standard option is the reliable lead acid battery, but for those seeking modern efficiency, a lithium battery is also available as an option.
3. Q: What warranty do your products carry?
A: Enjoy peace of mind with our comprehensive 1-year guarantee. Should any issues arise within this period, we promise to provide new replacement parts at no cost, excluding consumables and wearing parts. Rest assured, everything within the warranty is absolutely free!
4. Q: Can your company accommodate custom designs in OEM/ODM mode?
A: Absolutely! We welcome custom projects and offer both OEM and ODM services. We invite you to explore the exciting opportunities of becoming our distributor or agent.
5. Q: What factors should I consider when choosing a floor sweeper?
A: Selecting the perfect floor sweeper is easy when you consider these factors: floor type (cement, epoxy, tile, ceramic, etc.), size of the cleaning area (5000, 8000, 10000m², etc.), type of material to be cleaned (leaves, rocks, cigarette butts, paper, nails, etc.), and operation mode (hand push or ride-on).
6. Q: How do you ensure the quality of your products?
A: Quality is our top priority! Our cleaning machines meet rigorous ISO quality and CE system standards. Each production stage is overseen by dedicated engineers, and our expert Quality Control team ensures excellence every step of the way.
7. Q: Are all goods tested before delivery?
A: Yes, indeed! We guarantee 100% testing of all products before they leave our facility, ensuring they meet the highest standards of quality and performance.
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