FAQ
1. Q: What is delivery time?
A: Your orders will be expedited with precision! For orders less than 10 pieces, expect your products to be delivered within 7 swift working days. Larger quantities will be seamlessly dispatched within an efficient timeframe of 25 days.
2. Q: What kind of batteries can we choose?
A: We offer the versatility you desire! Our standard offering is the robust lead acid battery, but for those seeking advanced energy solutions, a lithium battery is available as an exceptional option.
3. Q: What is warranty of products?
A: Rest assured with our 1-year comprehensive guarantee on all products. Should any issues arise within this period, we promptly provide new replacement parts at no cost to you, excluding consumables and wear items. Enjoy free services during the warranty period.
4. Q: Does your company accept custom made in OEM/ODM mode?
A: Absolutely! We embrace innovation through OEM and ODM modes. Join us to explore becoming a valued distributor or agent.
5. Q: What should I consider when I choose floor sweeper?
A: Selecting the perfect floor sweeper involves several key considerations: assess floor types such as cement, epoxy, tile, and ceramic; evaluate your cleaning area ranging from 5000 to 10000m²; think about the cleaning materials like leaves, rocks, or paper; and decide on your preferred operation mode, be it hand push or ride on.
6. Q: How do you control your product quality?
A: Quality is our priority! Our cleaning machines adhere strictly to ISO and CE standards. Every production phase is managed by specialized engineers, backed by our dedicated quality control team ensuring excellence throughout.
7. Q: Do you test all your goods before delivery?
A: Yes, with unwavering commitment, every single product is rigorously tested to guarantee perfection before reaching you.
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