FAQ
1. Q: What is delivery time?
A: For your utmost convenience, we promise a swift delivery within 7 working days for any order of less than 10 pieces. Larger orders are efficiently managed, ensuring delivery within 25 days.
2. Q: What kind of batteries can we choose?
A: The standard power choice is our reliable lead acid battery; however, for those seeking advanced options, a premium lithium battery is available as an upgrade.
3. Q: What is warranty of products?
A: We proudly offer a comprehensive 1-year guarantee on all products. Should any issue arise within this period, we are committed to providing new replaceable parts free of charge (excluding consumables and wear parts). Rest assured, within this warranty duration, all services are complimentary.
4. Q: Does your company accept custom made in OEM/ODM mode?
A: Absolutely, we are open to both OEM and ODM collaborations. We warmly invite discussions on potential partnerships as a distributor or agent, ensuring a tailor-made solution for your needs.
5. Q: What should I consider when I choose a floor sweeper?
A: Selecting the right floor sweeper involves considering various factors such as floor types (cement, epoxy, tile, ceramic, etc.), the size of the cleaning area (e.g., 5000, 8000, 10000m2), types of debris (leaves, rocks, cigarette butts, paper, nails, etc.), and the preferred mode of operation (either hand-push or ride-on).
6. Q: How do you control your product quality?
A: Our rigorous quality assurance process begins with strict adherence to ISO and CE system requirements. Each production phase is meticulously overseen by a dedicated engineer, and a specialized QC team ensures excellence at every step.
7. Q: Do you test all your goods before delivery?
A: Indeed, we uphold our commitment to quality with a 100% thorough testing protocol for all goods before they leave our facility.
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