FAQ
1. Q: What is delivery time?
A: Experience swift delivery, as orders below 10 pieces are sent out within a mere 7 working days. For larger orders, expect your products within a comprehensive timeframe of 25 days, ensuring top-quality service and satisfaction.
2. Q: What kind of batteries can we choose?
A: Opt for enduring power with our standard lead acid battery. For those seeking advanced performance, an optional lithium battery is available, providing flexibility to match your energy needs.
3. Q: What is warranty of products?
A: Rest easy with our 1-year guarantee on all products. Encounter any issues within this period, and we will promptly send new replacement parts at no cost, excluding consumables and wearing parts. Enjoy peace of mind with our comprehensive warranty service.
4. Q: Does your company accept custom made in OEM/ODM mode?
A: Absolutely, we warmly welcome custom orders in both OEM and ODM modes. Let's explore the exciting opportunity for you to become our esteemed distributor or agent, expanding our partnership horizons.
5. Q: What should I consider when I choose floor sweeper?
A: Key considerations include your floor type, whether cement, epoxy, tile, ceramic, or others, the area size from 5000 to 10000m2, and the cleaning material like leaves, rocks, cigarette butts, paper, or nails. Decide on the operation mode, be it hand-pushed or ride-on, to ensure optimal performance tailored to your needs.
6. Q: How do you control your product quality?
A: Our commitment to quality is unwavering. Our cleaning machines strictly adhere to ISO and CE quality systems. Each production step is meticulously overseen by dedicated engineers and our expert QC team ensures excellence at every stage.
7. Q: Do you test all your goods before delivery?
A: Indeed, we uphold perfection with comprehensive testing of all our goods before they are dispatched, guaranteeing 100% quality assurance for your peace of mind.
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