FAQ
1. Q: What is delivery time?
A: For orders under 10 units, expect delivery within just 7 working days. Larger quantities will be swiftly dispatched within 25 days.
2. Q: What kind of batteries can we choose?
A: Our standard offering is a robust lead acid battery, but for those seeking advanced performance, a lithium battery option is available.
3. Q: What is warranty of products?
A: Enjoy peace of mind with our comprehensive 1-year guarantee! Should any issues arise within this period, we provide free replacement parts (excluding consumables and wear items). All services are complimentary if within the warranty's embrace.
4. Q: Does your company accept custom made in OEM/ODM mode?
A: Absolutely, we welcome OEM and ODM requests. Join us in exploring the potential to become our esteemed distributor or agent.
5. Q: What should I consider when I choose floor sweeper?
A: Key considerations include the type of flooring (cement, epoxy, tile, ceramic), the size of the cleaning area (5000, 8000, 10000m2), the nature of debris (leaves, rocks, cigarette butts, paper, nails), and the preferred operational style (manual push or ride-on).
6. Q: How do you control your product quality?
A: Quality is our hallmark. Our products adhere strictly to ISO and CE standards. Each production stage is overseen by dedicated engineers, complemented by an expert QC team to ensure unmatched quality.
7. Q: Do you test all your goods before delivery?
A: Indeed, we ensure 100% testing of all products before they embark on their journey to you, guaranteeing excellence in every unit.
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