Frequently Asked Questions
1. Q: What is the expected delivery timeframe for the orders?
A: Your order will be dispatched within a swift 7 working days if it includes fewer than 10 pieces. For larger quantities, our efficient team ensures delivery within an impressive 25 days.
2. Q: What battery options are available for our products?
A: The standard model is equipped with a reliable lead acid battery, but for those seeking enhanced performance, a cutting-edge lithium battery is available as an option.
3. Q: What warranty do your products come with?
A: Our commitment to quality is backed by a solid 1-year guarantee. Should any issues arise within this period, we will promptly provide new replacement parts at no cost, excluding consumables and wearing parts. Enjoy complete peace of mind during the warranty period with all services free of charge.
4. Q: Is custom manufacturing in OEM/ODM mode available through your company?
A: Absolutely, we proudly offer OEM and ODM services. We invite you to explore exciting opportunities to become our esteemed distributor or agent.
5. Q: What factors should be considered when selecting a floor sweeper?
A: Key considerations include the type of floor surface (e.g., cement, epoxy, tile, ceramic), the scale of the cleaning area (such as 5000, 8000, 10000m²), the nature of debris (leaves, rocks, cigarette butts, paper, nails), and your preferred operation mode (hand push or ride-on).
6. Q: How do you ensure superior quality control of your products?
A: Our stringent quality control measures start with full compliance to ISO and CE standards. Each production step is meticulously managed by a dedicated engineer, and our skilled QC team conducts thorough inspections to uphold excellence.
7. Q: Are all your products rigorously tested before dispatch?
A: Indeed, we ensure that each item undergoes comprehensive testing to guarantee 100% reliability prior to shipment.
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