FAQ
1. Q: What is delivery time?
A: For orders comprising fewer than 10 pieces, expect delivery within a swift 7 working days. For greater quantities, our commitment is to have them ready within 25 days.
2. Q: What kind of batteries can we choose?
A: Our standard offering includes a reliable lead acid battery; however, for those seeking enhanced performance, a lithium battery is available as an enticing option.
3. Q: What is warranty of products?
A: Enjoy peace of mind with our comprehensive 1-year warranty. Should any issues arise within this period, we pledge to provide replacement parts at no extra charge, excluding consumables and wear items. During the warranty, all services are complimentary.
4. Q: Does your company accept custom made in OEM/ODM mode?
A: Absolutely, we embrace customization and are equipped to handle both OEM and ODM projects. We welcome discussions on opportunities to become a distributor or agent.
5. Q: What should I consider when I choose floor sweeper?
A: Key considerations include the floor type, whether cement, epoxy, or tiles, the area size, from 5000 to 10000 square meters, and the debris type like leaves or paper. Also, decide on the operation mode, choosing between hand-push or ride-on.
6. Q: How do you control your product quality?
A: Our commitment to quality is demonstrated through strict adherence to ISO and CE standards. Each production phase is overseen by dedicated engineers, complemented by our expert QC team ensuring top-notch quality.
7. Q: Do you test all your goods before delivery?
A: Indeed, we conduct thorough testing on 100% of our products prior to dispatch, ensuring only the best quality reaches our esteemed clients.
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