FAQ
1. Q: What is delivery time?
A: We offer swift delivery, ensuring your order of less than 10 pieces arrives within just 7 working days. For larger orders, we guarantee a timely delivery within 25 days.
2. Q: What kind of batteries can we choose?
A: Our standard choice is a reliable lead acid battery. However, for those seeking a more advanced solution, a high-performance lithium battery is available as an option.
3. Q: What is warranty of products?
A: Our products come with a comprehensive 1-year guarantee. Should any issues arise within this period, we will swiftly provide new replaceable parts at no extra cost (excluding consumables and wear parts). Rest assured, if covered under warranty, all services are free of charge.
4. Q: Does your company accept custom made in OEM/ODM mode?
A: Absolutely, we embrace customization by offering OEM and ODM services. We warmly invite you to discuss the exciting opportunity of becoming our esteemed distributor or agent.
5. Q: What should I consider when I choose floor sweeper?
A: Key factors include the type of floors (such as cement, epoxy, tiles, ceramics), the size of the cleaning area (5000, 8000, 10000m²), the variety of debris (from leaves and rocks to cigarette butts, paper, and nails), and the operation mode (either hand push or ride-on). These considerations are crucial for optimal cleaning results.
6. Q: How do you control your product quality?
A: Quality is our top priority. Our cleaning machines are meticulously crafted in strict adherence to ISO quality and CE system standards. Every production step is overseen by dedicated engineers, and our skilled QC team ensures impeccable quality control.
7. Q: Do you test all your goods before delivery?
A: Indeed, we uphold rigorous quality assurance practices, conducting thorough tests on 100% of our products before they leave our facility, ensuring perfection upon delivery.
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