FAQ 1. Q: What is delivery time? A: We guarantee swift delivery with a commitment of shipping within just 7 working days for orders less than 10 pieces. Larger order quantities are seamlessly handled, with an efficient delivery timeframe set within 25 days.
2. Q: What kind of batteries can we choose? A: Enjoy flexibility with our battery options. The standard offering is a robust lead-acid battery, while an advanced lithium battery is available as an optional upgrade to meet your specific needs.
3. Q: What is warranty of products? A: Our products come with a comprehensive 1-year guarantee. Should any issues arise within this period, we provide complimentary replacement parts (excluding consumables and wearing parts). Rest assured, everything under warranty is entirely free of charge.
4. Q: Does your company accept custom made in OEM/ODM mode? A: Absolutely, we embrace customization with open arms through OEM and ODM solutions. We warmly invite you to explore the exciting opportunity of becoming our esteemed distributor or agent.
5. Q: What should I consider when I choose floor sweeper? A: Key considerations when selecting a floor sweeper include the surface type—be it cement, epoxy, tile, or ceramic. Consider the size of the area you intend to clean, ranging from 5000 to 10000m². The materials to be cleaned, such as leaves, rocks, cigarette butts, paper, and nails, are crucial, as is choosing between a hand-push or ride-on operation mode.
6. Q: How do you control your product quality? A: Quality assurance is paramount. We adhere strictly to ISO and CE quality standards. Every production phase is meticulously overseen by dedicated engineers, and our professional QC team ensures compliance with rigorous quality checks.
7. Q: Do you test all your goods before delivery? A: Yes, indeed! We conduct comprehensive testing on 100% of our goods before dispatch to ensure they meet our high standards of excellence.