FAQ 1. Q: What is delivery time? A: For orders under 10 pieces, expect delivery within just 7 working days. Larger orders will be ready for dispatch within 25 days.
2. Q: What kind of batteries can we choose? A: Our default is a robust lead acid battery, but for those seeking advanced performance, a lithium battery is also available.
3. Q: What is warranty of products? A: Enjoy peace of mind with our comprehensive 1-year guarantee. Should any issue arise within this period, we provide replacement parts at no charge, excluding consumables and wear parts. During the warranty period, all services are complimentary.
4. Q: Does your company accept custom made in OEM/ODM mode? A: Absolutely, we embrace customization through OEM and ODM services. We welcome discussions on becoming a valued distributor or agent.
5. Q: What should I consider when I choose floor sweeper? A: Key factors include the type of floor (cement, epoxy, tile, ceramic, etc.), the size of the area to clean (5000, 8000, 10000m2, etc.), the materials to be cleared (leaves, rocks, cigarette butts, paper, nails, etc.), and the operation mode (hand push or ride on).
6. Q: How do you control your product quality? A: Our products adhere strictly to ISO quality and CE standards. Each production step is overseen by dedicated engineers, and our professional Quality Control team ensures excellence.
7. Q: Do you test all your goods before delivery? A: Yes, we conduct thorough testing on all goods to ensure they meet our high standards before they reach you.