FAQ 1. Q: What is the delivery time? A: Our efficient logistics ensure delivery within a swift 7 working days for orders of less than 10 pieces. For larger orders, expect delivery within a reliable 25-day timeframe.
2. Q: What kind of batteries can we choose? A: Our product offers flexibility with a standard lead acid battery, while a lithium battery is available as a premium option for enhanced performance.
3. Q: What is the warranty of products? A: Enjoy peace of mind with our 1-year guarantee. Within this period, any issues arise, and we provide replacement parts free of charge (excluding consumables and wear parts). All warranty claims are handled with utmost care and at no cost.
4. Q: Does your company accept custom made in OEM/ODM mode? A: Absolutely! We welcome custom-made solutions with both OEM and ODM modes available. Let's explore the exciting opportunity of becoming our esteemed distributor or agent.
5. Q: What should I consider when I choose a floor sweeper? A: Consider the floor type (cement, epoxy, tile, ceramic), cleaning area size (e.g., 5000, 8000, 10000m2), the kind of materials to clean (leaves, rocks, cigarette butts, paper, nails), and the operation mode (either hand push or ride-on) to find the perfect floor sweeper.
6. Q: How do you control your product quality? A: We adhere strictly to ISO quality and CE standards. Every production step is overseen by a skilled engineer, and our dedicated QC team ensures each product meets our high standards of excellence.
7. Q: Do you test all your goods before delivery? A: Absolutely, we conduct thorough testing on 100% of our products prior to delivery, ensuring reliability and quality.