FAQ 1. Q: What is delivery time? A: For orders of fewer than 10 pieces, expect prompt delivery within 7 working days. Larger order quantities are efficiently managed and will be delivered within 25 days.
2. Q: What kind of batteries can we choose? A: The standard option is a reliable lead-acid battery, but for those seeking enhanced performance, a cutting-edge Lithium battery is also available.
3. Q: What is warranty of products? A: Our products come with a robust 1-year guarantee. Should you encounter any issues within this period, we provide complimentary new replaceable parts (excluding consumables and wearing parts). Enjoy peace of mind with free services during the warranty period.
4. Q: Does your company accept custom made in OEM/ODM mode? A: Absolutely, we welcome OEM and ODM requests. Join us to explore the thrilling opportunity of becoming our esteemed distributor or agent.
5. Q: What should I consider when I choose floor sweeper? A: Key factors to consider include floor types (cement, epoxy, tile, ceramic, etc.), the cleaning area (5000, 8000, 10000m2, etc.), target cleaning materials (leaves, rocks, cigarette butts, paper, nails, etc.), and desired operation mode (hand push or ride on).
6. Q: How do you control your product quality? A: Quality is our top priority. Our advanced cleaning machines adhere strictly to ISO and CE quality systems. Each production step is overseen by a dedicated engineer, complemented by our expert QC team to ensure top-notch product standards.
7. Q: Do you test all your goods before delivery? A: Certainly, we conduct comprehensive testing on 100% of our products prior to delivery, ensuring you receive only the finest quality.