FAQ 1. Q: What is the delivery time? A: For orders under 10 pieces, we ensure a speedy delivery within 7 working days. Larger orders can expect delivery within an efficient 25-day timeframe.
2. Q: What kinds of batteries are available for selection? A: Our standard offering is the reliable lead-acid battery. For those seeking enhanced performance, the lithium battery option is available to suit your needs.
3. Q: What is the warranty coverage for your products? A: We proudly offer a comprehensive 1-year guarantee on all our products. Should any issues arise within this period, we will provide new replacement parts at no cost (excluding consumables and parts subject to wear and tear). Enjoy peace of mind with our all-inclusive warranty service.
4. Q: Does your company support custom manufacturing in OEM/ODM modes? A: Absolutely, we fully support custom manufacturing under both OEM and ODM models. We warmly invite you to explore the exciting opportunities of becoming our distributor or agent.
5. Q: What factors should be considered when selecting a floor sweeper? A: Key factors include floor type (such as cement, epoxy, tile, ceramic), the size of the cleaning area (whether 5,000, 8,000, or 10,000 square meters), the kind of debris to be cleaned (like leaves, rocks, cigarette butts, paper, nails), and the preferred operation mode (manual push or ride-on). Carefully consider these to make a well-informed choice.
6. Q: How do you ensure the quality of your products? A: Our products adhere strictly to ISO quality and CE system standards. We have expert engineers overseeing each stage of the production process, supported by a dedicated professional QC team to maintain impeccable quality.
7. Q: Are all goods tested prior to delivery? A: Yes, we conduct thorough and rigorous testing on 100% of our products before they are dispatched, ensuring optimal performance and reliability.