FAQ 1. Q: What is delivery time? A: We guarantee swift delivery: for orders under 10 pieces, expect shipment within a brisk 7 working days. For larger quantities, your order will be ready within just 25 days.
2. Q: What kind of batteries can we choose? A: Our standard offering includes a reliable lead acid battery, but for those seeking advanced performance, a premium lithium battery is available as an option.
3. Q: What is warranty of products? A: Enjoy peace of mind with our comprehensive 1-year guarantee. Should any issues arise within this period, we promptly provide replacement parts at no extra cost, excluding consumables and wear components.
4. Q: Does your company accept custom made in OEM/ODM mode? A: Absolutely, we enthusiastically embrace OEM and ODM collaborations. We invite you to explore the exciting opportunity of becoming our esteemed distributor or agent.
5. Q: What should I consider when I choose floor sweeper? A: Key considerations include your floor type (such as cement, epoxy, or tile), the size of the cleaning area (options like 5000, 8000, or 10000m2), the nature of debris (from leaves to nails), and your preferred operation style (manual push or ride-on).
6. Q: How do you control your product quality? A: Quality is our hallmark. Our products strictly adhere to ISO and CE standards. Each production step is managed by specialized engineers and verified by our dedicated quality control team.
7. Q: Do you test all your goods before delivery? A: Indeed, every product undergoes a thorough 100% testing process before it leaves our facility, ensuring impeccable quality upon delivery.