FAQ
1. Q: What is delivery time?
A: For orders under 10 units, expect delivery within 7 business days. Larger orders can be fulfilled within a streamlined schedule of 25 days, ensuring swift service.
2. Q: What kind of batteries can we choose?
A: Our standard choice is a reliable lead-acid battery, but for those seeking enhanced performance, an optional lithium battery is available to meet your power needs.
3. Q: What is warranty of products?
A: Each of our products comes with a comprehensive 1-year warranty. Should any issues arise within this period, we promise to supply replacement parts at no additional cost, excluding consumables and wear parts, guaranteeing your satisfaction and peace of mind.
4. Q: Does your company accept custom made in OEM/ODM mode?
A: Absolutely! We embrace custom solutions through OEM and ODM modes. Join us to explore exciting opportunities as our valued distributor or agent.
5. Q: What should I consider when I choose floor sweeper?
A: Key factors include the type of floors (cement, epoxy, tile, ceramic, etc.), the size of the area (5000, 8000, 10000m², etc.), the debris type (leaves, rocks, cigarette butts, paper, nails, etc.), and the preferred operation mode (manual push or ride-on).
6. Q: How do you control your product quality?
A: Our commitment to quality is unwavering. We adhere to ISO and CE standards, assign dedicated engineers to each production phase, and employ a skilled QC team to maintain exceptional quality control.
7. Q: Do you test all your goods before delivery?
A: Certainly, every product undergoes rigorous testing to ensure flawless performance and quality, guaranteeing customer satisfaction upon delivery.
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