FAQ
1. Q: What is delivery time?
A: For orders of fewer than 10 pieces, expect delivery within just 7 working days. For larger quantities, our efficient processes ensure your order reaches you within a span of 25 days.
2. Q: What kind of batteries can we choose?
A: The standard option is a reliable lead acid battery, but for those seeking cutting-edge technology, a lithium battery is also available as an option.
3. Q: What is warranty of products?
A: Each of our products comes with a robust 1-year guarantee. Should you encounter any issues within this period, we promptly provide new replacement parts at no cost to you, with the exception of consumables and wear parts. Enjoy peace of mind with our comprehensive warranty coverage.
4. Q: Does your company accept custom made in OEM/ODM mode?
A: Absolutely, we welcome custom projects in both OEM and ODM modes. We're eager to explore opportunities for partnership as your distributor or agent.
5. Q: What should I consider when I choose floor sweeper?
A: Key factors include the type of flooring (such as cement, epoxy, tile, ceramic), the size of your cleaning area (options like 5000, 8000, or 10,000 square meters), the nature of cleaning materials (like leaves, rocks, cigarette butts, paper, nails), and the preferred operation mode (whether hand push or ride-on).
6. Q: How do you control your product quality?
A: Our cleaning machines are meticulously crafted, adhering to ISO quality and CE system standards. Each manufacturing step is overseen by a specialized engineer, and our dedicated QC team ensures highest quality standards.
7. Q: Do you test all your goods before delivery?
A: Absolutely, every single product undergoes a comprehensive 100% testing process prior to delivery, guaranteeing you receive only the finest quality.
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