FAQ
1. Q: What is the delivery time?
A: For orders of less than 10 pieces, we ensure delivery within a swift 7 working days. For larger quantities, we promise prompt delivery within 25 days, ensuring you receive your products on time.
2. Q: What kinds of batteries are available for selection?
A: Our standard offering includes the reliable lead acid battery; however, for those seeking cutting-edge performance, a lithium battery is also available as an option.
3. Q: What is the warranty period for your products?
A: Every product we offer comes with a comprehensive 1-year guarantee, ensuring peace of mind. Should any issue arise within this period, we will gladly provide new replaceable parts at no cost to you, excluding consumables and wear items. Rest assured, during the warranty, your satisfaction is our priority.
4. Q: Does your company accommodate custom-made products in OEM/ODM mode?
A: Absolutely, we are pleased to offer both OEM and ODM services. We warmly invite you to explore the potential of becoming our valued distributor or agent, paving the way for a successful partnership.
5. Q: What factors should I consider when choosing a floor sweeper?
A: Key considerations include the type of floor surface, such as cement, epoxy, tile, or ceramic, the size of the area to be cleaned like 5000, 8000, or 10000 square meters, the type of debris such as leaves, stones, cigarette butts, papers, or nails, and the preferred operation mode, whether hand-pushed or ride-on. These factors will guide you to the perfect choice.
6. Q: How do you ensure the superior quality of your products?
A: Our cleaning machines adhere rigorously to ISO quality and CE system standards. Each production step is overseen by a dedicated engineer, and our skilled QC team conducts thorough inspections to maintain our high standards of excellence.
7. Q: Are all your products tested prior to delivery?
A: Certainly, we uphold our commitment to quality by conducting a full 100% test on every product before dispatching them to our customers, ensuring complete satisfaction upon delivery.
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