FAQ 1. Q: What is delivery time? A: For orders of less than 10 units, we ensure delivery within a swift 7 working days. For larger quantities, we guarantee prompt delivery within 25 days.
2. Q: What kind of batteries can we choose? A: Our standard offering comes with a reliable lead acid battery, while a cutting-edge Lithium battery is available as an optional upgrade.
3. Q: What is warranty of products? A: Every product is backed by a comprehensive 1-year guarantee. Should any issues arise within this period, we will dispatch new replaceable parts at no cost (excluding consumables and wear parts). Our commitment ensures that during the warranty period, all services are complimentary.
4. Q: Does your company accept custom made in OEM/ODM mode? A: Absolutely, we embrace customization with both OEM and ODM options available. We invite you to explore opportunities as our valued distributor or agent.
5. Q: What should I consider when I choose floor sweeper? A: Key factors include the floor types (such as cement, epoxy, tile, ceramic), the size of the cleaning area (like 5000, 8000, 10000m²), the materials to be cleaned (including leaves, rocks, cigarette butts, paper, nails), and the preferred mode of operation (hand-push or ride-on).
6. Q: How do you control your product quality? A: First, our cleaning machines adhere strictly to ISO quality and CE system standards. Each step of production is supervised by a dedicated engineer, and our professional Quality Control team ensures excellence.
7. Q: Do you test all your goods before delivery? A: Yes, indeed. We conduct thorough testing on 100% of our products to guarantee they meet our high standards before dispatch.