FAQ 1. Q: What is the delivery time? A: For orders under 10 pieces, expect swift delivery within 7 working days. Larger orders can be efficiently dispatched within 25 days.
2. Q: What kind of batteries can we choose? A: Our standard offering includes lead acid batteries, but for enhanced performance and longevity, you can opt for the premium lithium battery.
3. Q: What is the warranty on your products? A: Enjoy peace of mind with our 1-year guarantee. During this period, any issues you encounter will be addressed with free replacement parts, excluding consumables and wear items. Rest assured, if it's within warranty, you're fully covered.
4. Q: Does your company accept custom-made orders in OEM/ODM mode? A: Absolutely! We welcome OEM and ODM collaborations. Let's explore the exciting potential of becoming our esteemed distributor or agent.
5. Q: What should I consider when I choose a floor sweeper? A: Key considerations include the floor type (such as cement, epoxy, tile, ceramic), the total cleaning area (5000, 8000, 10000m², etc.), the cleaning debris (leaves, rocks, cigarette butts, paper, nails), and the operation mode (hand push or ride-on).
6. Q: How do you control your product quality? A: Our commitment to excellence is demonstrated through strict adherence to ISO and CE quality standards. Each step in our production process is supervised by a dedicated engineer, complemented by our expert QC team.
7. Q: Do you test all your goods before delivery? A: Yes, we ensure the highest standards with a comprehensive 100% testing protocol before delivery.