FAQ
1. Q: What is delivery time?
A: We pride ourselves on our swift delivery times! For orders of fewer than 10 pieces, you can expect your products within just 7 working days. For larger quantities, rest assured, your order will be ready within 25 days.
2. Q: What kind of batteries can we choose?
A: We offer flexibility in power options. Our standard is the reliable lead-acid battery, but if you seek a modern alternative, a lithium battery is also available for your convenience.
3. Q: What is warranty of products?
A: Enjoy peace of mind with our 1-year guarantee on all products! Within this period, any issues will be resolved swiftly, as we provide new replaceable parts at no cost to you, excluding consumables and wearing parts. Everything is seamlessly free during the warranty period.
4. Q: Does your company accept custom made in OEM/ODM mode?
A: Certainly! We welcome customized solutions through our OEM and ODM services. Let's explore the exciting opportunities of partnering with us as a distributor or agent.
5. Q: What should I consider when I choose floor sweeper?
A: Choosing the right floor sweeper is crucial. Consider the floor type—be it cement, epoxy, tile, or ceramic. Evaluate the cleaning area size, whether it is 5000, 8000, or 10000m2. Identify the materials to be cleaned, such as leaves, rocks, cigarette butts, paper, or nails. Finally, decide on the operation mode—hand push or ride on.
6. Q: How do you control your product quality?
A: Quality is our top priority. Our cleaning machines adhere strictly to ISO quality and CE system standards. Each production step is carefully overseen by dedicated engineers, and our expert QC team ensures unmatched quality control.
7. Q: Do you test all your goods before delivery?
A: Absolutely! We conduct rigorous, 100% testing on all our products prior to delivery to guarantee you receive only the highest quality goods.
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