FAQ
1. Q: What is delivery time?
A: We pride ourselves on swift delivery! Orders of fewer than 10 pieces will be dispatched within a brisk 7 working days. For other orders, rest assured, your products will be on their way within a maximum of 25 days.
2. Q: What kind of batteries can we choose?
A: Our products offer flexibility with battery choices. The reliable lead acid battery is standard, but for those seeking advanced technology, a lithium battery option is also available.
3. Q: What is warranty of products?
A: Enjoy peace of mind with our comprehensive 1-year guarantee! Should any issues arise within this period, we provide new replaceable parts at no cost (excluding consumables and wear parts). If your product is under warranty, absolutely everything is free of charge.
4. Q: Does your company accept custom made in OEM/ODM mode?
A: Absolutely! We embrace customization and offer OEM and ODM services. We warmly invite you to explore the exciting opportunities of becoming our esteemed distributor or agent.
5. Q: What should I consider when I choose floor sweeper?
A: Selecting the perfect floor sweeper involves considering key factors such as floor types (cement, epoxy, tile, ceramic, and more), cleaning area sizes (5000, 8000, 10000m², etc.), types of debris (leaves, rocks, cigarette butts, paper, nails, etc.), and operation mode (hand push or ride-on).
6. Q: How do you control your product quality?
A: At Cao County Zhi Zhen Mei Wood Co., Ltd., quality control is paramount. Our cleaning machines strictly adhere to ISO quality and CE system standards. Each production step is overseen by a dedicated engineer, and our professional QC team ensures top-notch standards.
7. Q: Do you test all your goods before delivery?
A: Certainly! We conduct a thorough 100% test of all our goods to guarantee excellence and reliability before they reach your hands.
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