FAQ
1. Q: What is delivery time?
A: Our commitment to efficiency ensures that orders under 10 pieces are dispatched within a swift 7 working days. For larger quantities, expect delivery within a seamless 25 days.
2. Q: What kind of batteries can we choose?
A: Flexibility is key! While the standard is a robust lead acid battery, a sleek Lithium battery is available to power your devices, ensuring your needs and preferences are perfectly met.
3. Q: What is warranty of products?
A: Our products come with a comprehensive 1-year guarantee. Should any issue arise within this period, we provide replacement parts at no cost (excluding consumables and wear parts). Rest assured, if it's within the warranty, you're covered without any charge.
4. Q: Does your company accept custom made in OEM/ODM mode?
A: Absolutely! We embrace customization through both OEM and ODM. We invite you to explore potential collaborations as our valued distributor or agent.
5. Q: What should I consider when I choose floor sweeper?
A: When selecting a floor sweeper, consider the surface types (cement, epoxy, tile, ceramic), the scale of the area (5,000, 8,000, 10,000 m²), materials to be cleaned (leaves, rocks, cigarette butts, paper, nails), and operation style (hand push or ride-on). These factors ensure optimal performance tailored to your needs.
6. Q: How do you control your product quality?
A: Our commitment to quality is unwavering. Products are meticulously crafted in line with ISO and CE standards. Each production stage is overseen by a dedicated engineer, and our expert QC team ensures excellence at every step.
7. Q: Do you test all your goods before delivery?
A: Yes, indeed. A 100% testing protocol is rigorously applied to each product prior to dispatch, ensuring you receive only the best.
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