FAQ 1. Q: What is delivery time? A: For orders comprising fewer than 10 pieces, expect delivery within a swift 7 working days. For larger quantities, anticipate arrival within a comfortable 25 days, ensuring prompt service.
2. Q: What kind of batteries can we choose? A: The standard inclusion is a reliable lead acid battery. However, for those seeking advanced options, a lithium battery is also available to cater to specific needs.
3. Q: What is warranty of products? A: All our premium products come with a robust 1-year guarantee. Should any issues arise within this period, we're committed to sending new replacement parts at no extra charge (excluding consumables and wear parts). Enjoy peace of mind with free services during warranty.
4. Q: Does your company accept custom made in OEM/ODM mode? A: Absolutely, we embrace OEM and ODM opportunities. We invite you to explore the exciting potential of becoming our valued distributor or agent, customizing to your specifications.
5. Q: What should I consider when I choose floor sweeper? A: Consider factors such as the type of floor (cement, epoxy, tile, ceramic, etc.), the area size (5000, 8000, 10000m², etc.), and cleaning materials (leaves, rocks, cigarette butts, paper, nails, etc.). Decide on the mode of operation—either hand-push or ride-on—to best meet your cleaning needs.
6. Q: How do you control your product quality? A: We adhere to stringent ISO quality and CE system standards for our cleaning machines. Each production stage is supervised by a specialized engineer, and our dedicated professional QC team ensures top-tier quality.
7. Q: Do you test all your goods before delivery? A: Yes, each item undergoes comprehensive testing, ensuring 100% quality assurance before final delivery to our valued customers.