FAQ 1. Q: What is delivery time? A: For orders of fewer than 10 pieces, expect delivery within a remarkably swift 7 working days. For larger order quantities, delivery is efficiently managed within 25 days.
2. Q: What kind of batteries can we choose? A: Our standard offering includes reliable lead acid batteries, while technologically advanced lithium batteries are available as an optional upgrade.
3. Q: What is warranty of products? A: Every product comes with a comprehensive 1-year guarantee. Should any issues arise within this period, we promise to send new replaceable parts absolutely free (excluding consumables and wearing parts). During the warranty period, all services are complimentary.
4. Q: Does your company accept custom made in OEM/ODM mode? A: Indeed, we do. Both OEM and ODM modes are available, and we warmly invite discussions about the exciting potential to become our esteemed distributor or agent.
5. Q: What should I consider when I choose floor sweeper? A: Key considerations include the type of flooring (such as cement, epoxy, tile, ceramic), the size of the cleaning area (like 5000, 8000, 10000m2), the materials to be cleaned (leaves, rocks, cigarette butts, paper, nails), and the desired operation mode (hand push or ride on).
6. Q: How do you control your product quality? A: Our commitment to quality is unwavering. Firstly, all cleaning machines are crafted in strict adherence to ISO quality standards and CE system requirements. Secondly, specific engineers meticulously oversee each production stage. Lastly, our dedicated QC team ensures perfection across all aspects.
7. Q: Do you test all your goods before delivery? A: Absolutely, we conduct thorough testing on 100% of our goods before they embark on their journey to you.