FAQ 1. Q: What is delivery time? A: For orders of fewer than 10 pieces, expect delivery within an impressive 7 working days. Larger quantities will be on their way to you within a swift 25 days.
2. Q: What kind of batteries can we choose? A: Our standard offering is a lead-acid battery; however, for those seeking advanced performance, a lithium battery is available as an optional upgrade.
3. Q: What is warranty of products? A: Enjoy peace of mind with our comprehensive 1-year guarantee. Should you encounter any issues within this period, we will provide new replaceable parts at no cost (excluding normal wear and tear items). Rest assured, during the warranty period, everything is complimentary.
4. Q: Does your company accept custom made in OEM/ODM mode? A: Absolutely, we welcome custom projects and offer both OEM and ODM services. We also invite discussions on potential partnerships as our distributor or agent.
5. Q: What should I consider when I choose floor sweeper? A: Key considerations include the type of floor surfaces such as cement, epoxy, tile, or ceramic; the scale of the area to be cleaned, from 5000 sqm to 10000 sqm; the debris to be cleared such as leaves, rocks, cigarette butts, paper, and nails; and whether you require hand-push or ride-on operation modes.
6. Q: How do you control your product quality? A: Our products adhere to stringent ISO and CE quality standards. Each step of production is meticulously overseen by a dedicated engineer, and our expert Quality Control team ensures excellence at every stage.
7. Q: Do you test all your goods before delivery? A: Indeed, we conduct a complete and thorough testing process, ensuring that each product meets our high standards before it leaves our facility.