FAQ
1. Q: What is delivery time?
A: For orders under 10 pieces, expect swift delivery within just 7 working days. Larger orders will be efficiently handled and delivered within 25 days.
2. Q: What kind of batteries can we choose?
A: Our standard powerhouse is the reliable lead acid battery, with the advanced lithium battery available as an option to suit your needs.
3. Q: What is warranty of products?
A: We proudly offer a 1-year comprehensive guarantee on all our products. Should an issue arise within this period, rest assured we will provide new replacement parts at no cost (excluding consumables and wear items). During the warranty period, we've got you covered with free support.
4. Q: Does your company accept custom made in OEM/ODM mode?
A: Absolutely! We embrace both OEM and ODM opportunities. We invite you to explore the exciting potential of becoming our valued distributor or agent.
5. Q: What should I consider when I choose floor sweeper?
A: Key factors to consider include the type of floors (such as cement, epoxy, tile, ceramic, etc.), the total area for cleaning (ranging from 5000 to 10000m², and beyond), the material to be cleaned (such as leaves, rocks, cigarette butts, paper, nails, etc.), and the preferred operation mode (whether hand-pushed or ride-on).
6. Q: How do you control your product quality?
A: Quality is our top priority. Our cleaning machines are manufactured in strict accordance with the ISO quality and CE system standards. Every production phase is meticulously overseen by a dedicated engineer, and our expert QC team ensures top-notch quality control.
7. Q: Do you test all your goods before delivery?
A: Yes, indeed! We conduct comprehensive testing on 100% of our goods before dispatch to ensure they meet our high standards of excellence.
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