FAQ
1. Q: What is delivery time?
A: Your order of fewer than 10 pieces will be dispatched within 7 working days. For larger quantities, expect delivery within 25 days.
2. Q: What kind of batteries can we choose?
A: Our standard battery option is the reliable lead-acid battery. For those who desire enhanced performance, a lithium battery is available.
3. Q: What is warranty of products?
A: We proudly offer a 1-year guarantee on all products. Should any issues arise within this period, we will provide new replacement parts free of charge (excluding consumables and wear parts). During the warranty, all service is complimentary.
4. Q: Does your company accept custom made in OEM/ODM mode?
A: Absolutely, we welcome both OEM and ODM customizations. We are eager to explore potential collaborations and discuss opportunities for you to become our esteemed distributor or agent.
5. Q: What should I consider when I choose floor sweeper?
A: Consider the types of floors you maintain (cement, epoxy, tile, ceramic, etc.), the size of the area (5000, 8000, 10000m2, etc.), as well as the materials you need to clean (leaves, rocks, cigarette butts, paper, nails, etc.). Additionally, decide on the operation mode that suits you best, whether hand-push or ride-on.
6. Q: How do you control your product quality?
A: Quality is our top priority. Our cleaning machines adhere to stringent ISO quality and CE system standards. Each production step is overseen by dedicated engineers, complemented by a meticulous professional QC team.
7. Q: Do you test all your goods before delivery?
A: Certainly, we ensure that 100% of our products undergo rigorous testing before they are dispatched to you.
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