FAQ 1. Q: What is delivery time? A: For orders of less than 10 pieces, expect delivery within a swift 7 working days. Larger orders will be efficiently processed within 25 days.
2. Q: What kind of batteries can we choose? A: The robust lead acid battery is standard, while a cutting-edge lithium battery is available as an option for enhanced performance.
3. Q: What is warranty of products? A: Our products come with an impressive 1-year guarantee. Should any issue arise within that year, we offer complimentary replacement parts (excluding consumables and parts subject to wear and tear). In-warranty services are completely free of charge.
4. Q: Does your company accept custom made in OEM/ODM mode? A: Absolutely, we embrace customization with OEM and ODM options. We invite discussions on potential partnerships as distributors or agents.
5. Q: What should I consider when I choose floor sweeper? A: Consider the floor type (cement, epoxy, tile, ceramic), your cleaning area size (5000, 8000, 10000m²), the type of debris (leaves, rocks, cigarette butts, paper, nails), and whether you prefer hand-push or ride-on operation. These factors are crucial in selecting the perfect sweeper.
6. Q: How do you control your product quality? A: Our rigorous quality control starts with compliance to ISO and CE standards. Each production stage is overseen by a dedicated engineer, and our expert QC team ensures excellence throughout.
7. Q: Do you test all your goods before delivery? A: Indeed, our commitment to quality means we conduct thorough 100% testing on all products prior to delivery, ensuring only the best reaches you.