FAQ 1. Q: What is delivery time? A: For orders of 10 or fewer units, we guarantee a delivery within just 7 working days. Larger quantities will be delivered within a swift 25 days, ensuring your needs are met promptly.
2. Q: What kind of batteries can we choose? A: Our standard offering includes a reliable lead acid battery, but for those seeking enhanced performance, the advanced lithium battery is also available as an option.
3. Q: What is warranty of products? A: Enjoy a comprehensive 1-year warranty on all products. Within this period, if any issues arise, we will promptly provide replacement parts at no additional cost, excluding consumables and wearables. Rest assured, all warranty-covered services are complimentary.
4. Q: Does your company accept custom made in OEM/ODM mode? A: Absolutely, we welcome custom orders in both OEM and ODM modes. We invite you to explore the exciting opportunity of becoming our esteemed distributor or agent.
5. Q: What should I consider when I choose floor sweeper? A: Key factors include floor types such as cement, epoxy, tile, and ceramic; the cleaning area size like 5000, 8000, or 10000 square meters; the cleaning materials such as leaves, rocks, cigarette butts, paper, and nails; and the operation mode, whether hand-push or ride-on. These considerations will help tailor the perfect solution to your needs.
6. Q: How do you control your product quality? A: Our rigorous quality assurance is anchored in strict adherence to ISO and CE standards. Each production step is overseen by a dedicated engineer, and our expert QC team meticulously ensures impeccable product quality.
7. Q: Do you test all your goods before delivery? A: Indeed, we conduct thorough tests on 100% of our products before they leave our facility, ensuring superior quality and performance upon delivery.