Frequently Asked Questions 1. Q: What is the delivery time for your products? A: For orders under 10 pieces, you can expect delivery within just 7 working days. For larger quantities, our efficient logistics team ensures delivery within 25 days, allowing you to plan accordingly.
2. Q: What battery options are available for your products? A: We offer a standard lead-acid battery to power your device. For enhanced performance and longevity, you may opt for our lithium battery as an upgrade.
3. Q: What warranty do you offer on your products? A: We proudly offer a 1-year guarantee on all products. Should any issue arise within this period, we provide free replacement parts (excluding consumables and wear items). Enjoy peace of mind with our comprehensive coverage during the warranty term.
4. Q: Can your company accommodate custom OEM/ODM requests? A: Absolutely, we welcome OEM and ODM projects. We invite you to explore partnership opportunities as a distributor or agent, enhancing your business portfolio with our high-quality offerings.
5. Q: What factors should I consider when selecting a floor sweeper? A: Consider the floor type (cement, epoxy, tile, ceramic, etc.), the size of the cleaning area (5000, 8000, 10000 m², etc.), the nature of cleaning materials (leaves, rocks, cigarette butts, paper, nails, etc.), and the preferred operation mode (manual push or ride-on) to ensure optimal performance.
6. Q: How do you maintain high quality in your product line? A: Quality is our top priority. Our products adhere to ISO and CE standards, with each step monitored by skilled engineers and a dedicated QC team, ensuring excellence at every stage of production.
7. Q: Do you perform quality testing on your products before they are shipped? A: Yes, rest assured, each product undergoes 100% testing prior to delivery, confirming our commitment to impeccable quality and customer satisfaction.