FAQ
1. Q: What is delivery time?
A: For orders of 10 pieces or less, delivery is prompt within just 7 working days. For larger orders, expect a delivery timeline of within 25 days, ensuring swift service for all.
2. Q: What kind of batteries can we choose?
A: Our advanced models typically use lead acid batteries as the standard. However, for a more efficient and longer-lasting charge, choose the optional lithium battery.
3. Q: What is warranty of products?
A: Rest assured, every product comes with a comprehensive 1-year warranty. If any issues arise within this period, we provide free replacement parts, excluding consumables and wear items. Enjoy peace of mind with our full coverage during the warranty period.
4. Q: Does your company accept custom made in OEM/ODM mode?
A: Absolutely, we embrace customization through OEM and ODM services. We're eager to explore potential collaborations for distributorship or agency opportunities with you.
5. Q: What should I consider when I choose floor sweeper?
A: To select the perfect floor sweeper, evaluate the type of surfaces you'll clean (such as cement, epoxy, tile, ceramic). Consider the cleaning area (whether 5000, 8000, or 10000m2) and the materials needing removal (like leaves, stones, cigarette butts, paper, nails). Decide on your preferred operation mode (hand push or ride-on) to suit your cleaning needs.
6. Q: How do you control your product quality?
A: We ensure superior quality by strictly adhering to ISO and CE quality systems. Each manufacturing step is overseen by specialized engineers, and our dedicated Quality Control team meticulously checks every aspect, guaranteeing excellence.
7. Q: Do you test all your goods before delivery?
A: Yes, indeed! We commit to excellence by conducting thorough testing on 100% of our products before dispatch, ensuring you receive only the best.
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