Frequently Asked Questions (FAQ) 1. Question: What is the expected delivery timeline? Answer: For orders under 10 pieces, the delivery time is within 7 working days. If you have larger orders, they can be fulfilled within 25 days. We ensure a swift and efficient delivery process.
2. Question: What types of batteries are available for selection? Answer: Our standard offering includes a lead acid battery. For those seeking enhanced performance, a lithium battery is also available as an optional upgrade.
3. Question: What warranty coverage do your products include? Answer: Every product comes with a comprehensive 1-year warranty. Should any issues arise within this period, we will provide new replaceable parts at no cost, excluding consumables and wear parts. Our warranty ensures peace of mind with zero cost during the coverage period.
4. Question: Is custom manufacturing in OEM/ODM mode accepted by your company? Answer: Absolutely, we offer customized solutions through OEM and ODM services. We invite you to explore the opportunity of becoming our valued distributor or agent.
5. Question: What factors should be considered when selecting a floor sweeper? Answer: Key considerations include the type of floor (e.g., cement, epoxy, tile, ceramic), the size of the area to be cleaned (e.g., 5000, 8000, 10000m2), the type of debris (e.g., leaves, rocks, cigarette butts, paper, nails), and the operational mode (hand-push or ride-on). These factors will guide your best choice.
6. Question: How do you maintain high standards of product quality? Answer: Our products adhere to stringent ISO quality and CE system requirements. Each step in our production process is overseen by expert engineers, supported by our dedicated quality control team, ensuring excellence in every product.
7. Question: Are all goods tested prior to dispatch? Answer: Indeed, we conduct rigorous testing on 100% of our products before they leave our facility, guaranteeing reliability and quality for our customers.