FAQ 1. Q: What is delivery time? A: For an order with fewer than 10 units, expect delivery within 7 working days. Larger orders can be fulfilled within a swift 25 days.
2. Q: What kind of batteries can we choose? A: The standard battery type is lead acid, but for those seeking enhanced performance, a Lithium battery is available as an option.
3. Q: What is warranty of products? A: Every product is backed by a one-year guarantee. If issues arise within this period, we will provide brand-new replacement parts at no cost (excluding consumables and wear parts). During the warranty period, all services are complimentary.
4. Q: Does your company accept custom made in OEM/ODM mode? A: Absolutely, we offer both OEM and ODM services. We warmly invite you to explore the opportunity of becoming our esteemed distributor or agent.
5. Q: What should I consider when I choose floor sweeper? A: Key factors include floor material (like cement, epoxy, tiles, ceramics), the size of the area to be cleaned (ranging from 5000 to 10000m2), types of debris (such as leaves, stones, cigarette butts, paper, nails), and the operational mode (either hand-pushed or ride-on).
6. Q: How do you control your product quality? A: Our cleaning machines adhere strictly to ISO and CE quality standards. Each production stage is managed by a dedicated engineer, complemented by our expert QC team ensuring quality excellence.
7. Q: Do you test all your goods before delivery? A: Yes, indeed. We conduct exhaustive testing to ensure that every product meets our rigorous quality standards before it is dispatched.