FAQ 1. Q: What is the delivery time? A: We proudly ensure swift delivery—expect your order of less than 10pcs within 7 working days. For larger quantities, we maintain efficiency with a delivery time of just 25 days.
2. Q: What kind of batteries can we choose? A: Choose the power source that suits your needs: our standard offering is a reliable lead-acid battery, with the modern lithium battery available as an exceptional alternative.
3. Q: What is the warranty of the products? A: Enjoy peace of mind with our comprehensive 1-year guarantee. Should any issue arise within this period, we will promptly send you replacement parts at no cost (excluding consumables and wear parts). Our commitment during the warranty ensures everything is completely free.
4. Q: Does your company accept custom made in OEM/ODM mode? A: Absolutely, we embrace creativity with OEM and ODM services tailored for you. We invite you to explore the exciting opportunities of becoming our valued distributor or agent.
5. Q: What should I consider when I choose a floor sweeper? A: When selecting the ideal floor sweeper, consider the diversity of your floor types—from cement to ceramic—and the scope of your cleaning area, whether it's 5000, 8000, or 10000m2. Also, think about the variety of debris—leaves, rocks, cigarette butts, or nails—and the operation mode, whether it's hand-pushed or ride-on. These factors are pivotal to making the right choice.
6. Q: How do you control your product quality? A: Our commitment to quality is uncompromising: every cleaning machine adheres to stringent ISO and CE standards. Dedicated engineers oversee each production step, and our expert QC team ensures excellence at every stage.
7. Q: Do you test all your goods before delivery? A: Indeed, we uphold excellence with a rigorous 100% testing protocol before dispatching any product, ensuring you receive nothing but the best.