FAQ 1. Q: What is the delivery time? A: For a seamless experience, orders under 10 pieces are dispatched within a swift 7 working days. For larger quantities, anticipate delivery within a maximum of 25 days.
2. Q: What kind of batteries can we choose? A: Our standard power source is the reliable lead acid battery. However, for those seeking enhanced performance, a premium lithium battery option is also available.
3. Q: What is the warranty of the products? A: We proudly offer a comprehensive 1-year guarantee on all products. Should any issues arise within this period, we ensure free replacement of parts, excluding consumables and wear parts, ensuring peace of mind and satisfaction.
4. Q: Does your company accept custom-made orders in OEM/ODM mode? A: Absolutely! We welcome OEM and ODM orders, and are eager to collaborate on custom solutions. Explore potential opportunities by discussing the possibility of becoming our valued distributor or agent.
5. Q: What should I consider when choosing a floor sweeper? A: Key factors include the type of floor (cement, epoxy, tile, ceramic), the size of the cleaning area (5000, 8000, 10000m²), the nature of debris (leaves, rocks, cigarette butts, paper, nails), and the preferred operation mode (manual push or ride-on).
6. Q: How do you control your product quality? A: We adhere to rigorous quality control standards by following ISO and CE requirements. Each production phase is overseen by a dedicated engineer, complemented by our expert QC team, ensuring top-notch product quality.
7. Q: Do you test all your goods before delivery? A: Certainly, every single product undergoes a thorough 100% testing process before it leaves our facility, guaranteeing you a product of the highest quality.