FAQ
1. Q: What is delivery time?
A: We ensure swift delivery within 7 working days for orders under 10 pieces. For larger quantities, expect delivery within 25 days.
2. Q: What kind of batteries can we choose?
A: Our standard option is the reliable lead acid battery, but you may also opt for the advanced lithium battery.
3. Q: What is warranty of products?
A: We proudly offer a 1-year guarantee on all products. Should any issues arise within the first year, we provide new replaceable parts at no cost (excluding consumables and wear parts). During the warranty period, we ensure your complete satisfaction with complimentary services.
4. Q: Does your company accept custom made in OEM/ODM mode?
A: Absolutely, we welcome OEM and ODM collaborations. We invite you to explore the exciting opportunities of becoming our valued distributor or agent.
5. Q: What should I consider when I choose floor sweeper?
A: To select the ideal floor sweeper, consider factors such as the types of floors (cement, epoxy, tile, ceramic), the area size (5000, 8000, 10000m²), the cleaning materials (leaves, rocks, cigarette butts, paper, nails), and the operational style (hand push or ride-on).
6. Q: How do you control your product quality?
A: Our commitment to quality is unwavering: our products adhere strictly to ISO and CE standards. Each production step is overseen by a dedicated engineer, and we employ a professional QC team to ensure excellence.
7. Q: Do you test all your goods before delivery?
A: Yes, indeed! We conduct rigorous 100% testing on all our goods before they leave our facilities, ensuring you receive only the best.
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