Frequently Asked Questions (FAQ) 1. Q: What is the delivery time? A: For orders under 10 pieces, expect delivery within a swift span of 7 working days. Larger orders will be meticulously handled and delivered within a maximum of 25 days.
2. Q: What kinds of batteries are available for selection? A: Our standard offering includes a robust lead acid battery, while the highly efficient Lithium battery is also available as an optional upgrade.
3. Q: What warranty do your products come with? A: We stand by our products with a comprehensive 1-year guarantee. Should any issue arise within this period, we pledge to replace the affected parts at no cost (excluding consumables and parts subject to wear). During the warranty period, enjoy complete peace of mind with our no-cost assurance.
4. Q: Does your company accommodate custom designs in OEM/ODM mode? A: Absolutely, we embrace customization with our OEM and ODM services. We invite you to explore the exciting opportunity of becoming our valued distributor or agent.
5. Q: What should I consider when choosing a floor sweeper? A: Key considerations include the type of flooring (cement, epoxy, tile, ceramic, etc.), the size of the area to be cleaned (such as 5000, 8000, 10000m²), the nature of debris (leaves, rocks, cigarette butts, paper, nails, etc.), and the operation mode (hand push or ride-on).
6. Q: How do you ensure the quality of your products? A: Our products align with rigorous ISO quality standards and CE system requirements. Each step of production is overseen by a dedicated engineer, and our expert Quality Control team ensures excellence at every stage.
7. Q: Are all your goods tested before delivery? A: Indeed, we conduct thorough testing on 100% of our products before they are dispatched, ensuring they meet our high standards of quality and performance.